Terms of Service

1. Introduction

Welcome to DoHub ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of the DoHub platform, including our website, mobile applications, and services (collectively, the "Platform"). By accessing or using our Platform, you agree to be bound by these Terms.

DoHub connects customers with verified service providers for doorstep services including but not limited to plumbing, electrical work, beauty services, cleaning, repairs, and other home services.

2. Eligibility

To use our Platform, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into binding contracts
• Provide accurate and complete registration information
• Not be prohibited from using the Platform under Indian law or any other applicable jurisdiction

3. User Accounts

3.1 Account Registration

You must create an account to access certain features of the Platform. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Services

4.1 Platform Services

DoHub provides a technology platform that connects customers with independent service providers. We do not provide the services directly but facilitate the connection between customers and service providers.

4.2 Service Booking

When you book a service through our Platform:

• You will receive confirmation of your booking details
• You agree to be available at the specified location and time
• You may track the service provider's arrival in real-time
• Our 30-minute guarantee applies from the time of confirmed booking

4.3 Pricing and Payment

All prices are displayed upfront before booking confirmation. You agree to pay all charges incurred under your account, including applicable taxes and fees. We accept payment through various methods including digital wallets, credit/debit cards, and cash.

5. Service Provider Terms

Service providers on our Platform are independent contractors, not employees of DoHub. They must:

• Complete our verification and background check process
• Maintain required licenses and certifications for their trade
• Provide services professionally and according to industry standards
• Carry appropriate insurance coverage
• Comply with all applicable laws and regulations

6. User Conduct

You agree not to:

• Violate any applicable laws or regulations
• Provide false, misleading, or inaccurate information
• Harass, abuse, or harm other users or service providers
• Use the Platform for any unauthorized or illegal purpose
• Attempt to circumvent our payment system
• Reverse engineer or attempt to access our source code
• Use automated systems to access the Platform without permission

7. Intellectual Property

All content on the Platform, including text, graphics, logos, images, and software, is the property of DoHub or its licensors and is protected by Indian and international intellectual property laws. You may not use, reproduce, or distribute any content without our prior written permission.

8. Liability and Disclaimers

8.1 Service Quality

While we verify our service providers, DoHub does not guarantee the quality of services provided. We act as an intermediary platform and are not liable for the actions or omissions of service providers.

8.2 Platform Availability

We strive to keep the Platform available at all times but do not guarantee uninterrupted access. We may suspend or modify services for maintenance or updates without prior notice.

8.3 Limitation of Liability

To the maximum extent permitted by law, DoHub shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform.

9. Dispute Resolution

Any disputes arising from these Terms or your use of the Platform shall be governed by the laws of India. Both parties agree to first attempt to resolve disputes through good faith negotiations. If unresolved, disputes shall be subject to the exclusive jurisdiction of courts in [Your City], India.

10. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Platform. Your continued use of the Platform after such modifications constitutes acceptance of the updated Terms.

11. Termination

We may suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion. You may also terminate your account at any time by contacting our support team.

12. Contact Information

For questions about these Terms, please contact us:

13. Miscellaneous

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect. Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.